Why Most Agents Lose Business They Have Already Earned

Why Most Agents Lose Business They Have Already Earned

One of the biggest gaps I see in this industry is how agents treat past clients. There is a strong focus on what can be sold today, who is ready now and where the next listing is coming from. That focus makes sense to a point, but it often comes at the expense of...
Time Is the Only Advantage Every Agent Has

Time Is the Only Advantage Every Agent Has

One thing that does not change across this industry, regardless of market conditions or experience level, is time. Every agent has the same 168 hours in a week. There is no advantage there. What separates performance is how that time is used once the week starts. It...
The Listing I Lost Because I Couldn’t Justify My Fee

The Listing I Lost Because I Couldn’t Justify My Fee

I lost a $2.5 million listing early in my career because of one very simple mistake. It was not because I lacked energy, work ethic or belief in what I could do for the client. It was because, at the critical moment, I could not clearly articulate why my fee made...
Why Long-Term Thinking Still Matters in Property

Why Long-Term Thinking Still Matters in Property

One of the most common pieces of advice in property is to avoid trying to perfectly time the market. It is simple in theory, but much harder to apply in practice, particularly in the current environment where affordability, interest rates and supply are all part of...
Massive action still beats perfect preparation

Massive action still beats perfect preparation

There is a lot of emphasis in this industry on learning systems, attending coaching sessions and consuming training content. All of that has its place. The problem is that many agents begin to treat learning as a substitute for doing the work. The first five years of...
Rethinking negotiation in property sales

Rethinking negotiation in property sales

Negotiation in real estate is often framed as a contest of strategy, where the agent who applies the sharpest technique gains the upper hand. That perception has led many to believe that success in auction rooms or private treaty campaigns depends on clever phrasing,...
Model Performance, Not Personality

Model Performance, Not Personality

One of the biggest risks in any competitive marketplace is adopting the wrong habits. Agents spend a great deal of time around others in their office or watching competitors in their area, and without realising it, they begin to mirror behaviours simply because they...
Choosing the Right Coach in a Crowded Industry

Choosing the Right Coach in a Crowded Industry

I completely understand how agents can feel overwhelmed by the number of coaching and training options in the market. Every week there seems to be a new system, a new framework or a new opinion about what the best approach is. For agents trying to improve, that noise...